The Pets Best Story
For Pets and the People Who Love Them
Our Mission
Pets Best Insurance was founded in 2005 by Dr. Jack Stephens. Our mission is to end economic euthanasia by helping to ensure pet parents are financially prepared when their pets need unexpected veterinary care.
900k+
pets insured
20,000+
5-star reviews
$1 billion
in covered claims
20 years
of experience
North America's first pet insurance
Like all good. stories, this one starts with a dog. After watching a family make a tough decision about their dog's care due to financial limitations, our founder Dr. Jack Stephens dedicated his life to making pet care more affordable. Inspired by pets and people who love them, Pets Best was born. We continue to be owned and operated by people who believe pets are part of the family.
Pets Best founder, Dr. Jack Stephens issuing the first pet insurance policy to the celebrity dog Lassie.
What Makes Pets Best Different?
Flexible plans to fit any breed or budget
We offer affordable plan options to help fit any budget with an easy to manage claims and reimbursement process with our mobile apps.
Choose how you want to be paid back
Get reimbursed directly on your CareCredit1 credit card, direct deposit to your bank account, or through a check for your eligible vet expenses. Easy peasy.
Top-notch customer service
Real pet-loving people to help, and a 24/7 pet helpline for all things you don't know until you know.
Careers for cat and dog lovers
What's it like to work at a company where everyone cares as much about pets as you do? Come experience it for yourself.
The Pets Best team at a community event.
Don't take our word for it
What's happening at Pets Best
1CareCredit is a credit product offered by Synchrony Bank. Pets Best does not own, administer, or make decisions regarding Care Credit. An affiliate of Synchrony Bank holds a minority equity interest in an affiliate of Pets Best.